top of page

Domestic Shipping Policy

 

Thank you for visiting and shopping at www.perthsanimaltrainingspecialists.com.au

Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

 

Deliveries will be shipped via a carrier of our choosing, currently Australia Post and can only be extended to areas reachable through these carriers which may exclude extremely remote locations.

 

If you are unsure about your location you may contact us before ordering. We reserve the right to cancel orders that cannot be delivered at a reasonable cost.

·  Please ensure suitable provisions are in place to handle your delivery when it arrives.

 

   Our freight costs do not cover instances whereby the driver cannot complete delivery due to unforeseen problems preventing delivery.

·  Delivery services not available on public holidays.

·  Please note we do not offer international shipping.

   

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

 

 

 

 

 

Delivery delays can occasionally occur.

 

​Shipment to P.O. boxes

 

We are unable to deliver products to P.O Boxes

 

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped containing

 

Damages

 

PATS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside of Australia.

 

 

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

bottom of page